For Tech Leads, Data Analysts, and E-commerce Managers, the true power of a tool lies within its Admin Panel and the data it provides.The api.fixit.gr platform by Talos is built for absolute scalability and control.
Analytics that make the difference: No more guessing what your customers want. Talos records it all:
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Top Questions & Pages: Daily and Hourly Charts for Traffic Visualization
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Topic Detection: Automatic Categorization of Queries into 7 Distinct Categories
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Sentiment Analysis: Real-time User Sentiment Analysis (Positive, Neutral, Negative)!
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Resolution Rate: Measure Bot Resolution Rates with Donut Charts and Per-Conversation Metrics
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GeoIP Countries: Automatic Detection and Bar Charts of the Top 15 Countries of Origin
Enterprise Level Management: The Admin Panel is Multi-tenant, supports Greek/English (i18n), and features Role-Based Access Control (RBAC). It supports 25 store types and 12 platforms, ensuring high-level security with 2FA, IP whitelisting, and comprehensive activity/system logs. Additionally, it manages Billing by tracking every API call and AI token usage per day, with full CSV export capabilities for detailed reporting.
Ready Plugins & Open API: For the most popular CMS platforms, Talos offers ready-to-use plugins that can be set up in just a few minutes:
| Plugin Name | Platform | Features |
| talos-connect-wp | WordPress / WooCommerce | Chat, add-to-cart, order verification, courier detection |
| talos-connect-m2 | Magento 2 | Chat, add-to-cart, order verification, courier detection |