Frequently Asked Questions
What is the Alpha Bank IRIS Payments module?
It is an extension that connects your Magento 2 store with Alpha Bank's IRIS Online Payments service. It allows your customers to pay for their orders instantly by charging their bank account, without the need to use a card.
Is it addressed only to Alpha Bank customers?
No! The IRIS service operates on an interbank level (via DIAS). This means that the customer can pay from any Greek bank participating in IRIS (Piraeus, Eurobank, National Bank, Viva Wallet, etc.), as long as they have mobile banking enabled.
How exactly is the payment made?
The process is simple and fast:The customer selects "Payment with IRIS" at the checkout.They are redirected to Alpha Bank’s secure payment environment.A QR Code is displayed.The customer scans the QR Code with their bank's mobile app and approves the transaction.They are automatically returned to your store and the order is completed.
