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Under the Hood of Talos – Full Control, Data & Integrations

For Tech Leads, Data Analysts, and E-commerce Managers, the true power of a tool lies within its Admin Panel and the data it provides.The api.fixit.gr platform by Talos is built for absolute scalability and control.

Αναλυτικά Στοιχεία (Analytics) που κάνουν τη διαφορά: Δεν μαντεύετε πια τι θέλουν οι πελάτες σας. Ο Τάλος τα καταγράφει όλα:

  • Top Questions & Pages: Daily and Hourly Charts for Traffic Visualization

  • Topic Detection: Automatic Categorization of Queries into 7 Distinct Categories

  • Sentiment Analysis: Real-time User Sentiment Analysis (Positive, Neutral, Negative)!

  • Resolution Rate: Measure Bot Resolution Rates with Donut Charts and Per-Conversation Metrics

  • GeoIP Countries: Automatic Detection and Bar Charts of the Top 15 Countries of Origin

Διαχείριση Επιπέδου Enterprise: The Admin Panel is Multi-tenant, supports Greek/English (i18n), and features Role-Based Access Control (RBAC). It supports 25 store types and 12 platforms, ensuring high-level security with 2FA, IP whitelisting, and comprehensive activity/system logs. Additionally, it manages Billing by tracking every API call and AI token usage per day, with full CSV export capabilities for detailed reporting.

Έτοιμα Plugins & Ανοιχτό API: For the most popular CMS platforms, Talos offers ready-to-use plugins that can be set up in just a few minutes:

Plugin NamePlatformFeatures
talos-connect-wpWordPress / WooCommerceChat, add-to-cart, order verification, courier detection
talos-connect-m2Magento 2Chat, add-to-cart, order verification, courier detection
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